Casino Tabs' Review of 32Red Online Casino

I stumbled on 32Red Online Casino back in 2004 and have remained a player there every since. The 32Red online casino uses Microgaming software which is widely regarded as the benchmark for casino software and at the time of writing has in the region of 200 games. As mainly a slots and video poker player, the choice is fantastic and 32Red add new games to the casino every month. For me though, what sets 32Red aside is their player support. It's rare to find an online casino that treats each player as an individual with individual needs, and it's the fact that they always seem to have an answer to any questions I have that keeps me a customer. The Live Chat facility is nearly always answered within 20 seconds, usually less, and emails within 30 minutes and I have always found the staff friendly and helpful.

Cashouts are processed every 24 hours and being a UK resident, I invariably find my cashouts back in my Neteller account the day after withdrawing, or back in my bank account within 3 working days, and that's even allowing for the UK banking system! The choice of deposit and withdrawal options is comprehensive, allowing for a number of e-wallets and credit/debit cards. 32Red are also among the very few casinos that will also process winnings back to a credit card, although this is dependent on gambling laws within the player's jurisdiction.

Aside from the online casino itself, 32Red also offer an entertaining selection of "arcade" style games which are rarely found anywhere else, including a neat horse-racing simulation game which adds to the entertainment. Within the casino, the bonus slots are thoroughly entertaining, with my particular favourites being Thunderstruck and ISIS which offer bonus rounds consisting of free spins with a win multiplier. The addition of a Flash "instant-play" casino, which I use equally as often as the download version, is very handy and replicates a good selection of the games within the casino flawlessly.

Since joining up, 32Red have floated on the AIM stock market and increased their portfolio to include the BetDirect sportsbook to compliment the casino and poker offerings. Despite the obvious increase in visibility this brings, not to mention the fact that they now sponsor the Aston Villa football team, it's good to see 32Red continue to maintain a personal level of service to the customer and for this alone, I'd recommend them as my personal favourite online casino.

Source: Online Casino Database