How to Withdraw Your Winnings
At UK Online Casino 32Red, in order to have your withdrawals processed as quickly as possible, we are pleased to be able to offer one of the fastest and most effective withdrawal cycles currently available on the web.
When you are within the casino/poker software, press the "cash in" button at any time and your payout will be processed by our Payments Manager within 24 hours. Further processing time by your bank may result in a three to four day delay in the withdrawn amount being reflected on your account statement.
Withdrawals will be processed in the following manner:
Credit & Debit Cards...
Your withdrawal will be refunded to the registered credit/debit card most recently used on your account.
Withdrawal limit - UNLIMITED
For some cards the total withdrawal may have to be broken down into smaller sums to complete the full transaction.
NON-UK: We are unable to refund to non-UK Mastercards and some non-European Visa cards. In the event that we are unable to refund to the registered card, you may choose one of the alternative withdrawal methods below.
You are advised that documentation will be required in the case of alternative withdrawal methods once a card has been used on your account.
Your withdrawal will be processed within 24 hours of clearing our database and should be credited to your card within 3-5 banking days.
NETeller...
Open a NETeller account today and experience effortless purchases and processing of your withdrawals.
Withdrawal Limit - UNLIMITED
Maximum single transactions of $7,500, £2,500 or currency equivalent for Euros.
Amounts over this will be paid in multiples to meet the full withdrawal amount if required.
Your withdrawal will be processed within 24 hours of clearing our database and is instantly available in your NETeller account.
EcoCard...
If you have purchased using your EcoCard, your withdrawal will be automatically be paid back to your card.
Withdrawal Limit – UNLIMITED
Player costs are set out below:
Less than or equal to $1,000 or equivalent – 32Red meets all costs
$1,001 to $5,000 – Player pays 2% for transfer fees
$5,001 and above – Player pays 4% for transfer fees
Your withdrawal will be processed within 24 hours of clearing our database and is instantly available in your EcoCard account.
Moneybookers...
Moneybookers provides an online e-wallet with a variety of funding solutions depending on your location.
Your withdrawal will be processed within 24 hours of clearing our database and is instantly available in your Moneybookers account.
Cheque (Refunds Only)...
In the event that we are unable to refund to your deposit method we are able to refund you with a GBP Sterling cheque.
On production of due diligence your request will be dealt with within 24 hours.
For payments over GBP £1,000 or currency equivalent, your cheque will be sent via FEDEX. For amounts below this, your cheque will be sent via postal mail or, at the client's cost, via FEDEX.
