VIP players - Get more with Club Rouge
32Red Online Casino proudly presents Club Rouge, the very best and exclusive players lounge providing special promotions, loyalty points, gifts and exclusive offers to Club Rouge members.
Club Rouge and its benefits are reserved for those 32Red Online Casino players who have been invited to join. If you feel that you are eligible for membership please email our Club Rouge Player Support Team, although as a general rule of thumb, only players in the Gold loyalty tier will be considered.
Collect More Red Rubies - Redeem for Cash!
As a Club Rouge member you will receive a huge 200% bonus on the Red Rubies (loyalty points) that you earn while playing in the casino. What's more, the game contributions are set higher, meaning bigger rewards regardless of your chosen casino game. Plus, unlike standard players, VIP Club Rouge members can exchange our little gems for cash - no wagering requirements, just cold hard cash added to your account.
Redeeming your Rubies is easy, just look for the "
" button in the casino software Lobby, or choose "My Account" from the navigation bar. Red Rubies can also be used as a deposit option in the Banking Section. Click here for more information on our Red Ruby Rewards loyalty program.
Enhanced Deposit Bonuses
All Club Rouge members can be sure to receive the most rewarding promotions, from deposit bonuses to free chip giveaways. Just keep an eye on your email inbox!
A Birthday Treat
Log in to the casino on your birthday to be awarded with 5,000 Red Rubies which can instantly be redeemed for £50 cash. Whether you fancy a birthday flutter in the casino or would rather cash out to buy yourself something nice - the choice is yours!
At our discretion, we will also celebrate your birthday with a 100% match up to 500 free chips.
Membership Gifts
Every month, one lucky Club Rouge member will receive two bottles of the finest champagne, with either four Cohiba Esplendido Cuban Cigars or the finest chocolates, courtesy of 32Red.
The prize draw is automated and free to all depositing Club Rouge members in any given month. Winners will be notified by email.
Exclusive Promotions
Every month, Club Rouge will operate special events for its members ranging from handing out free chips, deposit bonuses, game rewards or additional Red Ruby Bonuses.
Presently, all Club Rouge members can earn unlimited Red Rubies by taking part in our Ruby Tuesday promotion. Click here for details.
Personal Support Service
Our team is on standby 24 hours a day, every day. 32Red has been awarded the Casino of the Decade and our support team are on standby to solve any problems or answer any queries you may have, immediately.
Satisfying our players is our Number One priority, and if you have any comments about our online casino, good or bad, then we would genuinely like to hear from you.
There are four different ways you can contact us:
clubrouge@32red.com - for all Club Rouge enquiries.
support@32red.com - for general account enquiries.
Telephone
We also have the following numbers if you wish to call us, any time. Please have your account number ready.
| Contact Numbers | ||
| Country | Telephone Number | Freephone |
| From the UK | 0808 180 3232 | Freephone |
| Canada | 1866 902 0499 | Freephone |
| Japan | 00663 381 2265 | Freephone |
| Germany | 0800 0005 139 | Freephone |
| Holland | 0800 9494 618 | Freephone |
| Australia | 1800 234 060 | Freephone |
| All Other Countries | +350 20059759 | |
| Or Try Us On Fax | +350 20047408 |
We have the ability to chat to you via Live Chat. We are here now to answer your query. Just click on the link below:
Post
If you prefer to write to us, then our address is:
32Red Plc
942 Europort
Gibraltar
Terms and Conditions
- This promotion is restricted to one customer per household, even if there is more than one computer retained at the address. The identity of a user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/debit card number, computer, and any other forms of identification which may be required.
- Non Club Rouge members do not qualify for any Club Rouge promotions.
- The casino may, at their sole discretion, limit the eligibility of customers to participate in this promotion, for any reason whatsoever without notice to the end users. No correspondence will be entered into. 32Red's decision will be considered final in the event of a dispute.
- The casino reserves the right to modify, alter, discontinue or terminate this promotion at any time for any reason whatsoever without notice to the end users, using reasonable efforts to provide such notice in advance.
- Red Rubies collected under the Club Rouge Red Rubies Rewards Scheme expire 90 days after you last played in the casino. Red Rubies that are not redeemed will be judged void and non-redeemable.
- The choice of membership gift(s), including birthday bonuses, are at the casino's discretion. Bonuses awarded will be credited to a player's Bonus Balance and are subject to bonus terms and playthrough requirements before being withdrawn. Click here for details. Redeemed Red Rubies are excluded from this rule.
Last updated: 31st January 2012. 10:00 GMT
