The 32Red Casino provides each player with a transparent and easy-to-use account management tool making gaming easier and more enjoyable. It also allows you to track the progress of any bonuses awarded to you.
Your casino account balance is split between your cash balance and your bonus balance. This can be viewed by mousing over your account balance in the casino. The combined total is available to be played but you can also see the value of any bonuses you have.
32Red continues to provide second to none levels of rewards for our players and in the interests of fair and transparent gaming, we now offer simple and standard playthrough requirements for all the bonuses on offer at 32Red. No longer do you have to select Slots games only or Blackjack games only when playing through a bonus from us - now you can choose a variety of games (each with their own weighting contribution towards playthrough requirements depending on the promotion terms). Your account will automatically update the status of your gameplay and you are able to see easily when you have achieved any playthrough requirements for a particular bonus.
During playthrough of a bonus gameplay, your account will transfer bonus credits – live – to your cash balance as you achieve playthrough milestones. Bonus credits are converted into cash in £10 increments (or in your chosen currency).
If you have any further questions on how your account balance works with regard bonuses, please contact us.