A. Conditions of agreement

1. Introduction

  1. This set of terms and conditions govern the use of the 32Red Sports Book. When placing a bet with 32Red, the Account Holder is therefore agreeing that the Account Holder has read, understood and will be adhering to these Terms and Conditions including the general Terms and Conditionsand the Protection of Funds at any time applicable to 32Red.

  2. 32Red reserves the right to make changes to the site, betting limits, payout limits and offerings.

  3. 32Red may update, amend, edit and supplement these Terms and Conditions at any time.

  4. Any reference in these Terms and Conditions to words/objects that appear in singular also applies to plural. References to gender are non-binding and to be treated for information purposes only.

2. Definitions

  1. "Error" is a mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, technical hazard, registration error, transaction error, manifest error, force majeure and/or similar. Examples of errors include, but are not limited to: a. bets accepted during technical problems that would otherwise not have been accepted; b. bets placed on events/offers that have already been decided; c. bets on markets containing incorrect participants; d. bets placed at odds that are materially different from those available in the general market at the time the bet was placed; e. bets offered at odds which reflect an incorrect score situation; or else, f. odds being clearly incorrect given the chance of the event occurring at the time the bet was placed.

  2. "Influence Betting" is an act, prohibited by 32Red, where an Account Holder, or parties acting in association with an Account Holder, can influence the outcome of a match or an event - directly or indirectly.

  3. "Syndicate Betting" is an act, prohibited by 32Red, where Account Holders act together to place a series of bets on the same event or competition. Where there is evidence of Account Holders acting together in this manner 32Red reserves the right to make the relevant bets void and/or withhold payment of returns pending the outcome of subsequent investigations.

3. Bet Acceptance

  1. A bet is not valid until it is validated and shows in the Account Holder’s bet history. In cases of uncertainty about the validity of a bet, the Account Holder is requested to check the open (pending) bets, or contact Customer Service.
  2. Unless accepted in Error, once accepted, a bet will remain valid and cannot be withdrawn. It is the responsibility of the Account Holder to ensure details of the bets placed are correct. Under no circumstance 32Red will accept any responsibility for any mistakes (perceived and actual), deriving from either Errors as listed under <Section A, Para 2, Clause 1, or any other reason, such as but not limited to, incorrect listing of the odds/betting objects.
  3. Should a dispute arise about the acceptance (or lack thereof) of any transaction in the Account Holder's account, the transaction log database will be the ultimate authority in deciding such matters.

4. Betting and Payout Limitations

{#A-4-1} 1. 32Red reserves the right to limit the net payout (the payout after the stake has been deducted) on any bet or combination of bets by one Account Holder at £250,000. This limit may be lower depending on the specific sport, league and type of bet offer. For further information it is recommended to consult the Sport Specific Limits in<Section C, Para 32. 2. All bet selections are subject to pre-imposed limits set solely at 32Red's discretion which may be lower than the limits mentioned in <Section C, Para 32. Should this limit be reached, the Account Holder has the right to ask for it to be exceeded by means of a request effected through 32Red's platform(s). 32Red reserves the right to accept (fully or partially) or reject the said request without any prior notice and further explanation. 3. 32Red reserves the right to decline, solely at its own discretion, all, or part of, any bet requested. This includes the possibility that a "System bet" as defined in <Section B, Para 4 is not accepted in full, either in terms of stakes or combinations included in said " System bet". 4. 32Red reserves the right to restrict or deny access, totally or partly, to the user account, at its own discretion. 5. All bets placed through any 32Red platform, also including bets requesting manual approval, may be subject to a time delay prior to acceptance, the length of which may vary. Such delay is to be determined by 32Red at its sole discretion. 6. 32Red reserves the right to withhold payment and/or to declare bets void on an event (or series of events), if there is sufficient evidence that any of the following has occurred: i the integrity of the event has been called into question; ii the price(s) or pool has been manipulated; iii Match-rigging has taken place, or the match is under investigation for such. Evidence of the above may be based on the size, volume or pattern of bets placed with 32Red across any or all of its betting channels, as well as information received from other betting providers or officially recognized organizations. 7. All odds offered are subject to variation. Such fluctuation is determined solely at 32Red's discretion. Bets are accepted only at the odds available in the betting grid at the time the bet was accepted by 32Red, irrespective of any other claim or previous publication present on the website or any other media detailing otherwise.

5. Cancellation (Voiding) of Bets

  1. A bet can be declared void, and will be, in that event, settled with the odds of 1.00.
  2. A bet made as an accumulative bet shall remain valid notwithstanding a match or an event which is part of the accumulative bet being void.
  3. 32Red reserves the right, at its own discretion, to declare a bet void, totally or partly, if it is obvious that any of the following circumstances have occurred: a. Bets have been offered, placed and/or accepted due to an Error; b. Bets placed while the website was encountering technical problems, that would otherwise not have been accepted; c. Influence Betting; d. Syndicate Betting; e. A result has been affected by criminal actions - directly or indirectly; f. A public announcement has occurred in relation to the bet which alters significantly the odds. {#A-5-4}
  4. A bet made as an accumulative bet shall never include two or more offers the outcomes of which might turn out to be related (e.g. Team X to become champions and Player Y to be Top Goal Scorer in the same league). Although 32Red takes all necessary steps to prevent such possibilities, in the eventuality that this would happen, 32Red reserves the right, solely at its own discretion, to declare void all parts of the accumulative bet which include the correlated outcomes.
  5. Bets can be voided regardless of whether the event has been settled or not.
  6. Furthermore, all bets placed (and/or accepted) in the following circumstances will be declared void: a. Pre-match betting i Betting effected after the event has started; ii Betting effected after a related event was underway and where conditions could have been altered in a direct and indisputable way.

    b. Livebetting i. Betting effected at incorrect price due to delayed or failing ‘Live’ coverage;

  7. ii. Betting effected on particular offers after these have occurred, or else after an event which could normally be deemed as leading to the outcome has happened or is happening (e.g. bets placed on offers such as Total Goals Scored or Next Goal while a penalty is being taken, or has been awarded); iii. Betting effected on odds which represented a different score than the actual;

6. Disclaimer and Priority

  1. 32Red reserves the right, at its own discretion, to adjust a Payout credited to an Account Holder’s balance if it is obvious that the Payout has been credited to the Account due to an Error.
  2. In order to adjust any inaccuracy in the Account Holder's balance following amounts credited due to an Error, 32Red reserves the right to take any necessary action, without prior notice and within reasonable limits, to adjust the Account Holder's balance through the reversal, amendment or cancellation, of any subsequent transaction on the Account Holder's account.
  3. Any complaints/disagreements towards settlement of any bet offer, should reach 32Red within 14 days of the initial settlement to require a full investigation. All other complaints will only be considered if indisputable evidence of an inaccurate settlement is presented by the account holder. Such evidence will only be taken into consideration unless it is in any way attributable to situations as described in <Section B, Para 5.2>.
  4. 32Red reserves the right to suspend access to the account until it completes any investigations it deems necessary.
  5. These rules are applicable to all transactions with 32Red Sports Book, and may be supplemented with other Rules. In the event of ambiguity, priority should be considered in the following order: a. Rules and conditions published in conjunction with an offer and/or campaign; b. Should these be inconclusive, reference will be made to the General Sports Book Rules, unless Sport-Specific Rules declare otherwise.
  6. In cases where it deems that these Rules are inconclusive, 32Red reserves the right, according to its own discretion, to settle offers on an individual basis on the basis of equity, attaining itself to generally accepted betting norms, customs and definitions.
  7. Adaptations into other languages of these Terms & Conditions, or any other text which can be associated with bet offers, are done for purely informative purposes. Although all necessary precautions have been taken to assure the most faithful rendition of these terms in the specific language, 32Red will not accept any liability for any incompatibility between the English version and any other language. Thus, in case of discrepancy between the English edition and the respective translation, the former will be deemed as binding and will be the basis upon which the offers will be settled.

B. General Betting Rules

1. Common Terms of Reference

  1. Unless listed either in conjunction with the bet offer, or else in the Sport Specific rules, all bets should be considered valid for the result at the end of the "Regular Time" or "Full Time" only. "Regular Time" or "Full time" is defined as interpreted by the official rules published by the respective governing association. For example, in football, full time is stipulated to be 90 minutes including injury time, and in ice hockey it is stipulated as the 3 x 20 minute periods. Should the governing association decide to stipulate, before the start of the event, that the said event is to be played over a different duration, this will be treated as being the official rules for the event (for example, Under 17 football played with 2 x 40 minutes). Nonetheless, such occurrence is limited to the "regular" playing time and does not include any prolongation such as extra time or overtime, unless explicitly stated.
  2. "Livebetting" is where it is possible to bet during an ongoing match or event. 32Red does not acknowledge or accept any liability whatsoever if it not possible to place a bet or the live score update is not correct. At all times it is the Account Holder's responsibility to be aware of the match and the events surrounding it such as the current score, its progression and how much time remains before the match is completed. 32Red does not accept any liability for changes to the Livebetting schedule or interruption of the Livebetting service.
  3. The “Ca$h In” function is part of Livebetting, which allows the possibility to close an open position, depending on the value of the current bet. Example: An Account Holder has backed Team X to win. At any time during the match the Account Holder can close this position and his account will be credited by the amount equal to the value of his bet. 32Red reserves the right to offer such functionality solely at its own discretion and does not acknowledge or accept any liability whatsoever if the Ca$h In function is not available during an event.
  4. The "Participant" is an object constituting part of an event. In "Head-to-Head" and "Triple-Head" the Participant only refers to objects that are subject to the "Head-to-Head" or "Triple-Head" event in question.
  5. The deadline (cut-off time) shown on the website is to be treated for information purposes only. 32Red reserves the right, at its own discretion, to suspend, partially or completely, the betting activity at any time where it deems necessary.
  6. Statistics or editorial text published at the 32Red site are to be considered as added information but 32Red does not acknowledge or accept any liability whatsoever if the information is not correct. At all times it is the Account Holder’s responsibility to be aware about circumstances relating to an event.
  7. Theoretical return in fixed odds betting to the player is given by the odds from all possible outcomes in the offer. The theoretical payback to a player on a bet offer with 3 outcomes a, b and c can be calculated as follows. Theoretical = 1 /(100 / ”odds outcome a” + 100 / “odds outcome b” + 100 / “odds outcome c”)

2. Bet Types

  1. "Match" (aka 1X2) is where it is possible to bet on the (partial or definite) outcome of a match or event. The options are: "1" = Home team, or team listed to the left side of the offer; "X" = Draw, or the selection in the middle; "2" = Away team, or team listed to the right side of the offer.
  2. "Correct Score" (aka Result Betting) is where it is possible to bet on the (partial or definite) exact score of a match or event.
  3. "Over/Under" (aka Totals) is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.). Should the total amount of the listed occurrences be exactly equal to the betting line, then all bets on this offer will be declared void. Example: an offer where the betting line is 128.0 points and the match ends with the result 64-64 will be declared void.
  4. "Odd/Even" is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.)."Odd" is 1,3,5 etc.; "Even" is 0,2,4 etc. {#A-2-5}
  5. A "Head-to-Head" and/or "Triple-Head" is a competition between two or three participants/outcomes, originating from either an officially organised event, or else, as virtually defined by 32Red.
  6. "Half time/Full time" is where it is possible to bet on the result in half time and the final outcome of the match. E.g. if at Half time the score is 1-0 and the match ends 1-1, the winning outcome is 1/X. The bet is void if the regular time of the match is played in a different time format than those listed in the bet (i.e. other than two halves).
  7. "Period betting" is where it is possible to bet on the outcome of each separate period within a match/event. E.g. If the period scores in an ice hockey match are 2-0 / 0-1 / 1-1, the winning outcome is 1/2/X. The bet is void if the regular time of the match is played in a different time format than those listed in the bet (i.e. other than three periods).
  8. "Draw No Bet" is where it is possible to bet on either "1" or "2" as defined in <Section B, Para 2.1>. It is also common practice to refer to "Draw No Bet" in cases where no draw odds are offered. Should the specific match contain no winner (E.g. match ends as a draw), or the particular occurrence not happen (E.g. First Goal, Draw No Bet and match ends 0-0) the stakes will be refunded.
  9. "Handicap" (including Asian and 3-way) is where it is possible to bet on the (partial or definite) outcome of a match or event where one team has been given a points start. Bets are settled on the outcome after adjusting for the handicaps. In those circumstances where the result after the adjustment of the handicap line is exactly equal to the betting line, then all bets on this offer will be declared void. Example: a bet on -3.0 goals will be declared void if the team chosen wins the match by exactly 3 goals difference (3-0,4-1, 5-2, etc).
  10. "Double Chance" is where it is possible to bet simultaneously on two (partial or definite) outcomes of a match or event. The options are: 1X, 12 and X2 with "1", "X" and "2" as defined in <Section B, Para 2.1>.
  11. "Outright" or "Place" betting is where it is possible to choose from a list of alternatives and bet on the eventuality that a participant wins or places within a specified position in the classification of the listed event/competition. Should two or more participants share finishing positions, the settlement will based as per the definition in <Section B, Para 5.14>.
  12. An “Each Way” bet (aka EW) refers to a bet where the chosen selection must either Win or else Place within the payout terms. The bet is divided in two parts (the “Win” part and the “Place” part) of an equal stake. Settlement of such bets will take into account the applicable rules governing the "Win" and "Place" bets, namely the Sport-specific rules as well as <Section B, Para 5, Clause 11>.
  13. "Goal minutes" is where it is possible to bet on the sum of the minutes when the goals have been scored. When settling such bets, goals scored in injury time of both halves are to be considered as having been scored in the 45th minute in case the goal was scored in the first half injury time and the 90th minute in case the goal was scored in the second half injury time. Own goals will not count towards the settlement of individual player’s ‘goal minutes'.

3. Betting Props

  1. Fantasy/Virtual "Matches" or "Head to Heads" are implicit match-ups where the performances of two or more participants/teams which are not directly confronting each other in the same match/event/round are compared. Settlement will be based on the number of times each participant records a predefined occurrence (e.g. goals) in the respective match. The following criteria will be used to determine the settlement of these type of offerings:

<

ol> a. Unless specifically stated the bets refer to the next official match/event/round (as applicable) that the listed participants/teams are scheduled to take part in. b. All relative matches/events must be completed on the same day/session which the match/event/round is scheduled to be completed for bets to stand, except for those offers the outcomes of which has been decided prior to the abandonment and could not possibly be changed regardless of future events, which will be settled according to the decided outcome. c. Results for these offers will only take into account occurrences deriving from the actual play. Results attributable to walk-overs as well as other decisions as specified in clauses 2, 3 and 4 of <Section B, Para 5> will not be taken into consideration. d. Should the aforementioned criteria be inconclusive in determining the outcome for these offers, the following criteria will be progressively referenced to in order to settle the offering: i. the applicable Sport-specific rules as listed in <Section C>, ii. Result Settlement rules as listed in <Section B, Para 5>. Bets will be settled as void should it still be impossible to determine a winning outcome. 2. "Grand Salami" is where it is possible to bet on the total number of listed occurrences (Example: Total Goals, Total Runs) happening in a collection of matches/events on a specified round/day/match day. All relative matches/events must be completed for bets to stand except for those the outcomes of which have been decided prior to the abandonment and could not possibly be changed regardless of future events, which will be settled according to the decided outcome. 3. Over/Under bets on classification of participants in performances/events must be interpreted as follows: "Over" means a worse or lower position while "Under" means a better or higher position. Example: A bet on a player's classification in a tournament with an Over/Under line 2.5 will be settled as Under if the player classifies first or second. All other placements will be settled as Over. 4. Bets on "Quarter / Half / Period X" refer to the result/score achieved in the relevant timeframe and does not include any other points/goals/events tallied from other parts of the event/match. Bets will be voided if the match is played in any other format but the one stipulated in the offer. 5. Bets on "Result at end of Quarter / Half / Period X" refer to the result of the match/event after termination of the stipulated timeframe and will take into account all other points/goals/events tallied from previous parts of the event/match. 6. Bets on "Race to X Points / Race to X Goals..." and similar offers refer to the team/participant reaching the earliest the particular tally of points/goals/events. If the offer lists a timeframe (or any other period restriction) it will not include any other points/goals/events tallied from other parts of the event/match which are not related to the mentioned timeframe. Should the listed score not be reached within the stipulated timeframe (if any), all bets will be declared void, unless otherwise stated. 7. Bets on "Winner of Point X / Scorer of Goal X" and similar offers refer to the team/participant scoring/winning the listed occurrence. For the settlement of these offers, no reference to events happening prior to the listed occurrence will be taken into consideration. Should the listed event not be scored/won within the stipulated timeframe (if any), all bets will be declared void, unless otherwise stated. 8. Bets referring to the happening of a particular occurrence in a pre-defined time order, such as “First Card”, or “Next Team to receive penalty minutes” will be settled as void should it not be possible, without any reasonable doubt, to decide the winning outcome, for example in case of players from different teams which are shown a card in the same interruption of play. 9. "Team to score first and win" refer to the listed team scoring the first goal in the match and going on to win the match. Should there be no goals in the match all bets will be settled as void. 10. Any reference to "clean sheet" indicates that the listed team must not concede any goal during the match. 11. "Team to win from behind" refers to the listed team winning the match after having been at least 1 goal down at any point in the match. 12. Any reference for a team to win all halves/periods (e.g. Team to win both halves) means that the listed team must score more goals than its opponent during all the stipulated halves/periods of the match. 13. Any reference to "Injury Time" refers to the amount displayed by the designated official and not to the actual amount played. 14. Settlement of bets on offers such as "Man of the Match", "Most Valuable Player" etc. will be based on the competition's organisers’ decision, unless otherwise stated. 15. Settlement of bets which make reference to terms such as "decisive goal" will be settled based on the scorer of the goal that at the end of the match/tie (as applicable) proves to be the one that has produced an unassailable lead, following which any further goals would prove to be irrelevant towards the final outcome. For a bet to be settled as "YES" the listed player's team must be declared winner of that particular match (in case of one match) or progressing to the next round/winning the competition. Goals scored in Regular Time and Extra Time count but not Penalty Shoot outs. 16. Bets on events which feature a selection of episodes that could happen in a match (E.g. "What will happen first to the player? with options "Score a goal, Get a Yellow/Red Card, Be Substituted) will be settled as void should none of the listed events/outcomes occur. 17. Settlement of Transfer bets will also take into account players signed by the club on loan deals. 18. Bets referring to Managerial changes refer to the individual in the Head Coach/Manager role (as applicable) who steps down/is removed from the position for any reason. Bets are valid even in cases where a joint responsible (if any) leaves their position and will be settled accordingly. In case that no more changes are happening between the time the bet is placed and the last league fixture (excluding play-offs, play-outs, post season, etc.) the bets placed after the last Managerial change (if any) will be void, unless a suitable option has been offered for betting. 19. Offers referring to which team/participant will achieve a particular accomplishment against another team/participant (E.g. Next team to beat Team X) as well as offers which refer to the classification on a certain date, will stand and be settled regardless of any eventual fixture changes and number of games/rounds played. 20. Settlement of offers referring to which team/participant will be the first to achieve a particular accomplishment against other team(s)/participant(s) (E.g. Team to score first in Match day X) will be based upon the timeframe in the respective match in which the feat has been accomplished. Example: Team A plays on Saturday and score their first goal in the 43rd minute while Team B plays on Sunday and score their first goal after 5 minutes, then Team B will be settled as winner. 21. From time to time 32Red might decide to publish offerings referring either to the single performance of a participant/team; or offerings which combine the potential outcomes of 2 or more teams/participants (ex. Enhanced multiples), at higher odds than those normally available. 32Red reserves the right to withdraw such offers, edit the respective odds and effect any further changes 32Red might deem necessary at its sole discretion. Settlement of these offers will be based on the same criteria as applicable for Fantasy Matches as listed in the articles under <Section B, Para 3, Clause 1>.

4. System Bets{#B-4}

  1. In Pre-match betting, it is possible to combine up to twelve (12) different offers on a single coupon. Based on these twelve offers, Account Holders s can choose their own number of singles, doubles, trebles etc.
  2. In Livebetting it is possible to combine up to twelve (12) different offers on a single coupon as an accumulator bet. It is not possible to use the “Ca$h In” function with accumulator bets. All selected matches/offers in an accumulator must be included in the coupon and no other multiple options (Example: singles, doubles, etc.) which exclude 1 or more matches/offers are available.
  3. 32Red reserves the right to limit the amount of combinations due to what is known as outcome dependency, as defined in <Section A, Para 5.4>. and also other factors, solely at its own discretion.
  4. It is possible to include one or several matches as ‘bankers’ which means that the selected matches/events will be included in all coupons.
  5. A ‘Trixie’ is a combination, which includes one treble and three doubles from a selection of three matches.
  6. A ‘Patent’ is a combination, which includes one treble, three doubles and three singles from a selection of three matches.
  7. A ‘Yankee’ is a combination, which includes one fourfold, four trebles and six doubles from a selection of four matches.
  8. A ‘Canadian’ (also known as ‘Super Yankee’) is a combination, which includes one fivefold, five fourfolds, ten trebles and ten doubles from a selection of five matches.
  9. A ‘Heinz’ is a combination, which includes one sixfold, six fivefolds, fifteen fourfolds, twenty trebles and fifteen doubles from a selection of six matches.
  10. A ‘Super Heinz’ is a combination, which includes one sevenfold, seven sixfolds, twenty-one fivefolds, thirty-five fourfolds, thirty-five trebles and twenty-one doubles from a selection of seven matches.
  11. A ‘Goliath’ is a combination, which includes one eightfold, eight sevenfolds, twenty-eight sixfolds, fifty-six fivefolds, seventy fourfolds, fifty-six trebles and twenty-eight doubles from a selection of eight matches.
  12. For display purposes, when necessary, the second digit after the decimal point of the odds is shown as rounded up in the Account Holder’s bet history to the nearest decimal number. The payout will however be effected based on the actual odds multiplied by the stake, disregarding the aforementioned rounding.

5. Result Settlement

  1. When settling results 32Red will do its utmost to attain itself to information obtained first hand (during or exactly after the event has been concluded), through TV transmissions, streaming (web-based and through other sources) as well as official sites. Should this information be omitted from first hand viewing and/or official sources and/or there is an obvious Error in the information included in the sources above, the settlement of the bet offer will be based on other public sources. {#B-5-2} 2. Settlement of bets will not include any changes deriving from and/or attributable to, but not limited to: disqualifications, penalisations, protests, sub judice results and/or successive changes to the official result after the event has been completed and a result has been announced, even preliminarily. For bets referring to competitions which span over more than 1 round/stage (E.g,:.Season Bets), only amendments effecting bets which settlement has not been decided yet will be taken into consideration. Such measures must be announced by the governing association before the last scheduled round/stage will be considered. Any changes effected after this date, or else referring to bets which have already been settled based on events happening during the event/competition will not be considered.
  2. Occurrences which have not been sanctioned and/or acknowledged by the match/event officials (e.g. disallowed goals) will not be taken into account towards the settlement of the bet. When settling, 32Red will always take into consideration the effective time/amount when the event has actually taken place, e.g. the corner being kicked, or the offside being declared.
  3. All bet offers related to matches/events which do not take place at all or are awarded a result through a walk-over decision will be declared void.
  4. In case of an abandoned event, all bet offers that have been decided prior to the abandonment and could not possibly be changed regardless of future events, will be settled according to the decided outcome. All remaining bet offers will only be settled if an official result is announced within 36 hours and will otherwise be considered void.
  5. In case an event is abandoned and is scheduled to restart from the beginning within 36 hours of the original date, all bets placed before the initial match which could not be settled through the outcomes deriving from the play prior to abandonment, will be declared void.
  6. Should the date for an event which has not started yet, be moved not more than 3 full days prior/following the original date and time previously issued by the governing association, all bets will stand, even if the new kick off time is more than 36 hours past/previous the original stipulated time. In case an event which has not started yet, is moved more than a full 3 days, or else, the event has started and an official result cannot be declared before 36 hours have passed, the bets will be declared void.
  7. In cases of events which have not been completed before their natural conclusion, and a result is issued through a decision by the association not more than 36 hours from the event’s start, 32Red will use the issued decision as the official result for the following bet offers: Match, Draw No Bet and Double Chance. Notwithstanding that, the issued decision does not change the outcome of the said bet offers at the time of the abandonment. In that case the stakes will be refunded. All other offers will be declared void except for those the outcomes of which have been decided prior to the abandonment and could not possibly be changed regardless of future events, which will be settled according to the decided outcome.
  8. All bet offers related to uncompleted matches/events where the official governing body is not previously acknowledged (e.g. Club Friendlies) will be declared as void unless at least 90% of the stipulated Regular/Full time is played, see in <Section B, Para 1.1>. Should the match/event be abandoned after 90% has been completed, the settlement will be based on the current score at the time when the match/event was stopped.
  9. Settlement of bet offers, such as, but not limited to, shots, shots on target, ball possession, assists, rebounds, etc. will be based according to the definition with which the official governing body issues said statistics. Unless backed by un-contradictory evidence, 32Red will not acknowledge any complaints which derive from a personal interpretation of such terms.
  10. When placing "Outright" or "Place" bets, no stakes will be refunded on participants/outcomes that are not participating or withdrawing from an event (both prior and during), unless otherwise stated. 32Red reserves the right, at its own discretion, to apply Tattersalls Rule 4, as explained in <Section B, Para 6>, on any competition and this will be stated in correlation to the bet offer and/or the relevant Sport-specific rule.
  11. No refunds of bets will apply, even if the winning outcome of a match/event is a participant/outcome that has not been listed for betting purposes. On all bet offers the account holder has the possibility to ask for a price on a non-listed participant/outcome. 32Red reserves the right, at its own discretion, to decline such requests.
  12. In case a participant is disqualified/withheld/banned from taking part in a subsequent part/phase of an event/competition, the disqualification will be considered to have taken place at the time of the participant’s removal from the event. No alterations will be made to previous results, regardless of any modifications due to said actions. {#B-5-14} 14. If two or more Participants share certain finishing positions and no odds have been offered for a drawn outcome, the odds are divided by the number of participants sharing those certain positions and are settled accordingly. The payout will always be at least equal to the stake, except in cases of “Head to Heads”, see <Section B, Para 2.5>> and <Section B, Para 5.19>.
  13. In “Group Betting” (aka “Best of X”), all listed participants must start the event for bets to stand.
  14. In “Group Betting” (aka “Best of X”), at least one participant from the selection list must successfully complete the event for bets to stand. Should that not be the case, and the governing association does not follow specific tie-breaking criteria, the bets will be declared void.
  15. In a "Head to Head" between two or three participants, all listed participants must start the particular round/event which the bet refers to, for bets to be considered valid.
  16. In a "Head to Head" between two participants, all bets will be refunded if both participants share the same position/score or are eliminated at the same stage of the competition, unless the governing association follows specific tie-breaking procedures, in which case, these will be deemed valid. {#B-5-19} 19. In a "Head to Head" between three participants and more than one winning outcome, the odds will be divided by the outcomes sharing the winning position, irrespective whether the net outcome is lower than the Account Holder's stake.
  17. If a "Head to Head" is offered between different rounds/stages, all participants must take part in the upcoming round/stage for bets to be valid.
  18. Unless specifically stated, whenever the organising association deems it fit to include any necessary rounds, matches, or series of matches (e.g. Play-offs, Play-outs, Postseason) following the end of the so-called Regular Season in order to determine the classification, league winners, promotion/relegation, etc., 32Red will take into account the results and outcomes deriving from these matches for settlement purposes of bets referring to the final league classification, promotion, relegation, etc. For example seasonal bets on the team winning the NHL will refer to the Stanley Cup Winners.
  19. Offers which confront against each other the performances of two or more individuals/teams over a stipulated timeframe/competition will only be settled based on the result of the listed participants, disregarding all other participants in the same competition/event.
  20. Unless specifically stated, all offers referring to a single player’s performance in a specific domestic league (such as Total Goals Scored by Player X in League Y) or "Head to Head" bet offers involving two players’ performances in domestic leagues, will not take into account those events happening during eventual Play-offs/Play-outs/Post-season or any other matches, or series of, which would happen after the so-called Regular Season.
  21. Offers related to a total amount of occurrences/events scored/tallied by a particular team, either in a single team performance in a specific domestic league (such as Total Goals Scored by Team X), or "Head to Head" bet offers involving two teams’ performances in domestic leagues (E.g. Most Penalty Minutes in League X - Team Y vs Team Z), or a cumulative league performance (E.g. Team to receive Most Yellow Cards in League X) will not take into account those events happening during eventual Play-offs/Play-outs/Post-season or any other matches, or series of, which would happen after the so-called Regular Season, unless otherwise specified.
  22. In a single player performance bet offer in a specific domestic league (such as Total Goals Scored by Player X in League Y) or "Head to Head" bet offers involving two players’ performances in domestic leagues, should any of the following occurrences happen to either of the participants in the selection list, the bets will be considered void: (i) does not take part in at least 50% of the stipulated matches (excluding eventual Play-offs/Play-outs/Post-season); (ii) does not take part in at least another match after the bet has been placed, (iii) totals the same amount as the other player.
  23. In a single player performance bet offer in a specific event (such as Total Goals Scored by Player X in International Tournament) or "Head to Head" bet offers involving two players’ performances in specific events, should any of the following occurrences happen to either of the participants in the selection list, the bets will be considered void: (i) does not take part at all in the event (ii) does not take part in at least another match after the bet has been placed, (iii) totals the same amount as the other participant.
  24. During specific events 32Red might decide to offer for betting a reduced selection of participants and might also include betting options such as "any other", "the field", or similar. This option includes all unlisted participants except for the ones mentioned specifically as available.
  25. Offers that make specific reference to a participant’s/participants’ performance in a particular event (e.g. Player X vs The Field) are to be considered void if the mentioned participant(s) do(es) not take part in the competition.
  26. Any form of a qualification ahead of the main event is considered to be a valid part of that competition. Thus any participant who is eliminated at qualification stage will be considered losing to anyone that is pre-qualified or is successful in the qualification part.
  27. Bet offers which originally require participant(s) to compete in two or more stages/legs to advance into a subsequent phase/round of a competition, will remain valid regardless of any postponement/movement of the actual match dates, given that said match(es) actually takes place within the frame of the competition.
  28. A bet on a “To Qualify” market originally requiring just one stage/leg to advance to a subsequent phase/round of a competition (including any eventual prolongations/additional matches, e.g. replays) will be declared void if said match is not decided within more than 36 hours of its supposed start time.
  29. Irrespective of whether such information has been detailed in the bet offer or not, bets on matches being played on so-called "Neutral pitches" as well as in cases where the venue/surface type is changed, will not be treated as a cause for the offers to be voided, provided that the location in which the match takes place cannot be demonstrated as being the habitual "home" pitch of either team involved in the match, in which case all bets will be declared void. Such eventuality is not applicable to events in which, even if the location can be deemed as a potential customary "home" pitch for either of the teams involved, the governing association still decides to list the fixture in a way which might be interpreted differently, (e.g. specific events or the final/late stages of a competition being held in pre-established venues). In such cases the venue would be considered a "Neutral" pitch and bets stand regardless of the order in which the offer is displayed.
  30. Information referring to gender of the teams, age groups and youth teams, as well as various definitions of reserve teams (e.g. B and C teams), is to be treated as supplementary information. The inclusion (or lack of) and correctness of such information will not be treated as sufficient cause for the voiding of the offers related to the match/event, given that this does not cause an obvious inconsistency in odds offered.
  31. In case of bets where there is reference to timeframes, they should be interpreted in the following way: “within the first 30 minutes” will include anything happening until 0 hours 29 minutes and 59 seconds; “between 10 to 20 minutes” will include anything happening from 10 minutes and 0 seconds until 19 minutes and 59 seconds.
  32. Unless listed either in conjunction with the bet offer, or else in the Sport Specific rules, bets referring to event/match duration which include non-full integer digits (E.g. 88.5 minutes or X.5 rounds) require the full completion of the full integer of the listed duration for them to be considered won. For example: a bet on Over/Under 88.5 minutes in a Tennis match will be settled as Over only if at least 89 full minutes are completed.
  33. 32Red acknowledges that some bets might require the rounding-up of percentages, units or other criteria which are decisive for the settlement of the bet. Should that be the case, 32Red reserves the right to adjust and settle accordingly.
  34. Any reference to goals scored by specific players will not count if they are defined as ‘own goals’ (scored in their own goals) unless otherwise stated.
  35. Any reference to confederation, nationality or similar will be subject to the definition by the governing association.
  36. Any medals won by a team/nation per competition will count as one (1) single medal regardless of the number of team members.
  37. Offers related to a total amount of occurrences/events scored/tallied by a particular player, in a single team performance in a specific competition (such as Total Goals Scored by Player X for Team Y) will only take into account total amount of occurrences/events scored/tallied by the particular player while playing for that team in that particular competition. Should any of the following occurrences happen to the listed player, the bets will be considered void: (i) does not take part in at least 50% of the competition's stipulated matches (excluding eventual Play-offs/Play-outs/Post-season); (ii) does not take part in at least another match after the bet has been placed.
  38. Offers on whether certain individuals will be occupying a specified position/title/job on a certain date (E.g. Minister X to still be Minister on date Y, Player/Coach to still be with Team Y on Date Z) refer to the individual in question to hold (or alternatively to be appointed in) the listed position uninterruptedly between the time the bet is placed and the specified deadline. Should the individual for any reason whatsoever leave the position before the specified deadline, the outcome of the bet will be considered as not having happened. This is valid even in cases where the individual is re-appointed/signed again in that same position/title/job and even if on the specified deadline the individual is occupying once more that same position/title/job to which the bet refers to. Settlements will also take into account players signed on loan deals.

6. Tattersalls Rule 4

  1. In the event of one non-runner or one non-Participant, the odds on the remaining runners or remaining Participants are reduced in accordance with the so-called Tattersalls Rule 4.

    a. Win Betting:

    • Current odds of the withdrawn runner/Deductions in percentage of net gain
1.30 and lower75%
1.31 to 1.4070%
1.41 to 1.5365%
1.54 to 1.62 60%
1.63 to 1.80 55%
1.81 to 1.9550%
1.96 to 2.2045%
2.21 to 2.5040%
2.51 to 2.7535%
2.76 to 3.2530%
3.26 to 4.00 25%
4.01 to 5.0020%
5.01 to 6.5015%
6.51 to 10.0010%
10.01 to 15.005%
15.01 and higher No deductions made

b. Place Betting: - Current odds of the withdrawn runner/Deductions in percentage of net gain

1.06 and lower 55%
1.07 to 1.14 45%
1.15 to 1.25 40%
1.26 to 1.52 30%
1.53 to 1.8525%
1.86 to 2.4020%
2.41 to 3.15 15%
3.16 to 4.00 10%
4.01 to 5.00 5%
5.01 and higherNo deductions made
  1. In the event of two or more non-runners or non-Participants, the total reduction shall not exceed 75%. The deduction in this case will be based on the aggregate odds of the withdrawn runners

C. Sports Betting Rules & Limits

1. Olympic and Championship events

  1. All conditions stated in this section have priority to any other rule or condition.
  2. All bets are valid provided that the event is held and decided during the championship and the year it refers to, regardless of any venue changes.
  3. This clause is applicable to offers which reasonably fulfil any of the following criteria: a. the bet refers to events scheduled for the final phase of events forming part of Olympic, World and Continental competitions;
  4. b. the final phase of the event is time restricted.

2. American Football

  1. Unless otherwise stated, all bets on American Football are determined on the basis of the result after the so called extra (over) time.
  2. All offers will be declared void unless 55 minutes of play have been completed except for those the outcome of which have been decided prior to the abandonment and could not possibly be changed regardless of future events, which will be settled according to the decided outcome.
  3. "Head to Head" and “Over/Under” bets involving one or more players’ performance in the match/event/tournament are considered valid given that all listed players take part in the match/event/tournament at some stage for bets to stand.

3. Athletics

  1. Unless otherwise stated, all bets on Athletics are determined on the basis of the result after the final stage of that competition. If neither of the listed participants takes part in the final stage, all bets will be void, unless the governing association follows specific tie-breaking procedures, in which case, these will be deemed valid.
  2. All bet offers will be settled based on the first official result being presented. However 32Red will take into account and settle/re-settle accordingly, following any changes to the official result issued within 24 hours after the event has taken place. For such eventuality to be considered, the protest must be attributable to incidents happening exclusively during the event, such as a line infringement, pushes or a false handover in a relay race, etc. No doping cases will be considered. The result available at the end of the aforementioned 24 hours will be deemed as binding regardless of any further protests, changes to the official result, etc.
  3. If two or more participants take part in different heats during a competition, all Head-To-Head-offers between them will be considered void, unless there is a later stage in the competition that at least one of them qualifies for.
  4. A participant that is disqualified due to infringement of the start procedure (false start) will be deemed as having taken part in the event.

4. Australian Rules Football

  1. Unless explicitly stated, should a match or else a specified period (ex. 1st Half, 3rd Quarter, etc.) end in a draw, all bets will be settled according to the so-called “dead-heat” rule. In such case the payout would be calculated after the odds are divided and then multiplied by the stake, irrespective of whether the net payout is lower than the Account Holder's stake.
  2. Unless otherwise stated, all bets referring to matches will be settled on with the result at the end of 4th Quarter (normal time).
  3. All bets referring to player performance, as well as "Head to Head" and “Over/Under” bets involving one or more players' performances in a single match/event are considered valid given that the specified players play from the start of the match.
  4. First Goalscorer in the match/1st Quarter - Stakes will be refunded on players who are not in the starting 21. Bets on First Goalscorer in the match do not require the goal to be scored in the 1st Quarter. Should no goal be scored in the listed period all bets will be settled as void.
  5. First Goalscorer in the 2nd, 3rd or 4th Quarter - All bets stand irrespective of the player’s participation (or lack thereof) in the listed Quarter and the match. Should no goal be scored in the listed quarter all bets will be settled as void.
  6. Wire-to-Wire" betting refers to which team (if any) is leading the match at the end of each quarter.
  7. Should any replay/extra matches be required to determine any position in the classification, league winners, etc., the outcomes deriving from these replays/extra matches will be used for the settlement of the respective bet offer.
  8. For match betting on a Grand Final, the betting is specific to the upcoming match to be played, or the current match, in the case of live betting. Bets will not carry over to any replay and a new market will be added for any subsequent matches.
  9. When settling offers which relate to the performances of two or more individuals/teams over a stipulated timeframe/competition, stages of elimination within the “Finals” will count for the settlement. Should two teams be eliminated at the same stage, the team that finished highest on the AFL ladder at the conclusion of the Regular Season will be considered as having achieved a better position.
  10. All bets stand, regardless of change of venue.

5. Badminton

  1. Terms and conditions stated for Tennis apply where applicable.

6. Baseball

  1. Unless otherwise stated, bets on Baseball are determined on the basis of the result after any eventual extra innings, and regardless of the amount of innings played, as declared by the organising association.
  2. A bet is declared void on a cancelled or postponed match which has not started, or in the case of a result not having been issued within twelve hours of the scheduled start time.
  3. "Match" bets will be declared void in case of a draw after the eventual extra innings. All other offers which could reasonably be settled (e.g. "Over/Under", "Handicap" and "Odd/Even") will be settled according to the result after the extra innings.
  4. "Handicap", "Over/Under" and "Odd/Even" bets require all scheduled innings to be completed, or at least 8.5 innings to be completed if the home team is in advantage, for bets to stand. This applies to all offers except those the outcome of which has been decided prior to the abandonment and could not possibly be changed regardless of future events. These will be settled according to the decided outcome.
  5. The name of the so-called starting pitcher has no relevance on how offers are settled.
  6. For settlement purposes "First Half" bets are deemed to be referring to the outcomes deriving from the first 5 innings. All 5 innings must be completed for bets to stand except for those offers the outcome of which has been decided prior to the abandonment and could not possibly be changed regardless of future events, which will be settled according to the decided outcome.
  7. "Head to Head" and “Over/Under” bets involving one or more players’ performance in the match/event/tournament are considered valid given that all listed players take part in the match/event/tournament at some stage for bets to stand.
  8. All bets referring to aggregated Tournament Totals (such as Runs, etc.) will be settled based on official statistics by the governing association. Unless otherwise stated, cumulative amounts of such bets will include eventual prolongations (e.g. Extra Innings).

7. Basketball

  1. A bet on Basketball is determined on the basis of the Result after the so-called extra (over) time, unless otherwise stated.
  2. Bets referring to the match outcome (aka “Moneyline”) from ties which are decided over two or more match-ups will have the “Including Overtime” offer voided in case the match ends in a draw and no further play is done in that particular match.
  3. In multiple legged ties, all points collected during any overtime period will count for the final settlement of that particular match.
  4. "Head to Head" and “Over/Under” bets involving one or more players’ performance in the match/event/tournament are considered valid given that all listed players take part in the match/event/tournament at some stage for bets to stand.
  5. All bets referring to aggregated Tournament Totals (such as Points, Rebounds, Assists, etc.) will be settled based on official statistics by the governing association. Unless otherwise stated, cumulative amounts of such bets will include eventual prolongations (e.g. Over Time).

8. Beach Volleyball

  1. All bets will remain valid as far as the match/offer is played within the tournament framework regardless of any changes in schedule, conditions, etc., unless other arrangements have been agreed.
  2. “Match” bet offers are based on the general principle of tournament progress or tournament win, depending on which phase of the competition the match refers to. The team progressing to the next round or winning the tournament is to be considered the winner of the bet regardless of match duration, withdrawals, disqualifications, etc. These bets require at least one set to be completed for bets to stand.
  3. “Over/Under” offers on unfinished matches/events the outcome of which is already determined before the interruption and/or any further continuance of play could not possibly produce a different outcome to said offers, will be settled based on the result achieved until the interruption. For the calculation of these settlements, the minimum amount of occurrences which should have been needed to bring the offer to the natural conclusion will be added as necessary depending on the number of sets which the match is scheduled for. Should this calculation produce a situation where no possible alterations could affect the outcome of the offer, this will be settled as such. See examples from the Tennis section for reference.
  4. “Handicap” offers require all scheduled sets to be completed for bets to stand except in those events the outcome of which is already determined before the interruption and/or any further continuance of play could not possibly produce a different outcome to said offers which will be settled accordingly. See examples from the Tennis section for reference.
  5. All “Correct Score”, “Odd/Even” and those offers which refer to the winner of a particular period in the match (example “E.g. Team to win the first set”) require the relevant part of the match to be completed.

9. Boxing

  1. All offers will be settled according to the official result of the relevant governing body immediately as declared by the ring announcer at the end of the fight.
  2. For settlement purposes, in case the match is interrupted for any reason in between rounds, e.g. retirement before the start of a round, disqualification, failure to answer the bell, the fight will be deemed to have finished at the end of the previous round.
  3. Offers on fights declared as a "No Contest" or "Technical draw" will be settled as void, except for those offers the outcome of which has been decided prior to the decision and could not possibly be changed regardless of future events, which will be settled according to the decided outcome.
  4. If for any reason, the number of rounds in a fight is changed, offers which make specific reference to rounds, such as "Round betting", "Group of Rounds", "Over/Under", "Method of Victory" and “To go the distance” will be declared void.
  5. For settlement purposes, betting on rounds or groups of rounds refers to a fighter to win by KO (Knockout), TKO (Technical Knockout), or disqualification during that round or group of rounds. If for any reason, a points decision is awarded before the full number of scheduled rounds is completed, or a boxer is disqualified, bets will be settled on the round in which the fight was stopped. Bets which nominate 'to win on points' will only be deemed winners if the full number of rounds is completed.
  6. For a match to be declared as having been decided by "points", (e.g. the different definition of "decision"), all scheduled rounds must be completed. All other decisions (e.g. KO, TKO, withdrawal, submission, disqualification, failure to answer the bell, clash of heads, low blow, etc.) will be settled as if the boxer has won the fight without the need of a decision, aka "before the bell".
  7. Bets referring to round/fight duration represents the actual time passed in the round/fight, as applicable, depending on the scheduled round/fight duration. For example a bet on Over 4.5 Total Rounds in a Boxing fight will be settled as Over once a minute and a half in the 5th Round has passed.

10. Cricket

a. General Cricket Rules 1. In cases where no odds have been offered for a tie and the match/offer ends in a tie, bets would be settled according to the so-called “dead-heat” rule where the payout would be calculated after the odds are divided and multiplied by the stake, irrespective whether the net payout is lower than the Account Holder's stake. Should such provision be in place it would be listed in conjunction with the bet offer. In competitions where other means are used to determine a winner after a tie (‘Bowl out’ or ‘Super over’) then offers will be settled based on the result after such prolongations are completed. 2. “Highest Opening Partnership” requires that both sides complete their opening partnerships with the exception of those situations where an outcome has already been determined. 3. “Batting” Head to Heads require that both players be at the batting crease while a ball is bowled, though not necessarily facing a ball. In case either batsman’s innings are not completed bets will be voided with the exception of those situations where an outcome has already been determined. 4. “Bowling” Head to Heads require that both players bowl at least 1 ball for bets to stand. 5. Total “Batsman Runs” (Over/Under) require the innings to be completed. In cases where a batsman's innings is ended by weather or bad light, all bets where a result has not been determined will be declared void. A result is deemed to have been determined if a Batsman has passed the Run total at which the bet was accepted, has been dismissed or an innings is declared. For example, if a Batsman's score stands at 50 ‘Not-Out’ when a game or innings is terminated due to bad light or rain, all bets on 50.5 Runs will be voided. However, all bets on “Over 49.5 Runs” will be considered as winning while bets on “Under 49.5 Runs” will be settled as losing. Should a batsman retire due to injury, his score at the end of his team's innings will be considered as the result for that bet. 6. In “Fall Of Next Wicket” betting should either batsman retire due to injury before a result has been determined all bets will be declared void. A result is deemed to have been determined if the Innings total has passed the Run total at which the bet was accepted. If a team declares or reaches their target, the total achieved by the batting team will be the result of the market. If a partnership is disrupted due to weather all bets will stand, unless there is no further play in the match. In such case all bets where a result has not been determined will be declared void. 7. “Next Over” betting (Over/Under & Odd/Even), extras are included for settlement purposes. Bets will be void if the Over is not completed unless a result has already been determined. Market refers only to the listed Over (e.g. “5th Over” refers to Over number 5, i.e. the Over directly following Over Number 4). 8. In “Race to X Runs” both players must open the batting for bets to stand. 9. For “First Over” Runs the Over must be completed for bets to stand, unless the maximum range offered has already been achieved. Any Extras count for settlement purposes. 10. For “First Scoring Play” betting, should Runs be scored from a “No ball”, extras will be deemed as the winner. 11. In “Wicket 1st Over” betting the Over must be completed for bets to stand, unless a wicket has already fallen. 12. In “Next Man Out” betting bets will be settled as void if either player retires due to injury before the wicket falls or there is no further wickets. Both named Batsmen must be batting at the fall of the nominated wicket for bets to stand. 13. For “Method of Dismissal” betting bets will be void if either player retires due to injury before the wicket falls or there is no further wickets. ‘Any Other’ includes hit wicket, handled ball, obstructing the field, timed out or hit the ball twice. 14. For Odd/Even betting a ball must be bowled for bets to stand. 15. "Top Batsman" and "Top Bowler" bets placed on any player not in the starting 11 will be declared void. Bets on players who are selected but do not bat or field will be settled as losers. 16. Settlement of betting on "Wides" will be based on the "Runs" scored from "Wides" and not the number of "Wides" bowled.

b. Limited Overs (including One-Day Internationals, Twenty20s & Domestic One-Day cricket) 1. Should a match be transferred to a ‘reserve’ day, all bets will remain valid. 2. Head to Head betting pays on official result. In the event of a tie, dead heat rules as explained in Clause 1 of the General Cricket Rules might apply unless a subsequent tiebreaker method is used to determine the winner (e.g. super over, bowl-off), in which case the outcome will be settled on the result of this method. Should the match be declared a 'no-result' all bets are void. Any other betting on the match (example High Bats, Most Sixes, Batting & Bowling Head to Heads et

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