24/7 Player Support

Our world-renowned Player Support Team is on standby to help you 24 hours a day, 7 days a week, 365 days a year. 32Red's Player Support Representatives have the best training in the business and they are ready to solve any problem, or answer any query you may have immediately.

We are on a Mission To Thrill. Customer satisfaction is our Number One Priority, so if you have any comments about our online casino, good or bad, then we would genuinely like to hear from you. We are constantly trying to improve our service, so your feedback is invaluable to us. See below the different ways you can contact us here at 32Red...

Instant Chat

We have the ability to chat to you instantly over the Net. We are here right now to answer your query, via our 32Red Instant Chat facility.


We endeavour to answer your emails as quickly and efficiently as possible. Please choose one of the email options below that best suits your query...

Player Support Team: For any game related query, account query or technical problem. Forgotten your password? You can click here to use our password reset tool.
Accounts Dept: Any enquiry about making purchases and withdrawing winnings
General Queries: Any general enquiry relating to our service
Pitboss: For any specific enquiries about our online casino games


We also have the following numbers if you wish to call us, at any time. Please have your account number to hand so that we can help you as quickly as possible...

Contact Numbers
Country Telephone Number Freephone
From the UK 0808 180 3232 Freephone
0203 544 6732 National Rate
0330 124 3232 Local Rate - Mobile Friendly
Canada 1866 902 0499 Freephone
Japan 00663 381 2265 Freephone
Germany 0800 0005 139 Freephone
Holland 0800 9494 618 Freephone
Australia 1800 234 060 Freephone
All Other Countries +350 20059759  
Or Try Us On Fax +350 20047408  
Skype Chat Header

In addition to the above phone numbers, we are now contactable via Skype. Our Skype Name is:


Snail Mail Header

If you prefer to use snail mail, then please feel free to write to us at the following address...

32Red Plc
942 Europort

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