From the first bet you make at 32Red Casino, you will receive the VIP treatment and become a member of our Red Ruby Rewards loyalty program. Once a member, every time you play you will earn Red Rubies (our name for loyalty points) and climb through the loyalty tiers to reap better rewards - and you can redeem your points for casino chips!
How Red Rubies work...
Depending on your choice of casino game, your cumulative stake will be calculated and you will be rewarded with Red Rubies automatically. Every 1,000 Red Rubies can be redeemed for 10 casino chips!
The Red Ruby Rewards Tiers
There are five tiers in our Red Ruby Rewards loyalty program, each with their own exclusive benefits...
Red Ruby Rewards Loyalty Program
|Loyalty Tier||Entry Red Rubies||Tier Requirements|
|Bronze||50||You need to earn just 25 Rubies to stay in Bronze|
|Silver||1,000||You need to earn just 500 Rubies to stay in Silver|
|Gold||5,000||You need to earn just 2,500 Rubies to stay in Gold|
|Platinum||10,000||You need to earn just 5,000 Rubies to stay in Platinum|
|Club Rouge||Invitation Only||Eligibility will be reviewed on a regular basis by our VIP Managers|
You move up through the tiers automatically as Red Rubies are earned. You need to earn the required Red Rubies above to remain on the same tier the following month.
Depending on your loyalty level, you can earn different benefits, including birthday bonuses and more. Bonus Points are calculated on the number of Red Rubies that are accumulated during the month. Check out the table below for details...
Red Ruby Rewards Tier Benefits
|Loyalty Tier||Bonus Points*||Birthday Bonus||Additional Benefits|
|Gold||20%||3,000 Rubies||Personalised promotions|
|Platinum||50%||5,000 Rubies||Players in the Platinum tier will be considered for Club Rouge|
|Club Rouge||Up to 200%||5,000 & Exclusive Birthday Bonus||Enhanced Bonuses, Promotions and much more. Click here for details.|
*Bonus points can be redeemed for casino credits, but will not contribute towards your tier level.
How to redeem your Red Rubies...
Redeeming your Rubies is easy. If you are on a PC, just login and look for the ruby icon in the top right of the page or click on the "R" icon at the top of each casino game. On your mobile, you can redeem rubies by logging in and tapping on the icon in the top left of the screen to open the menu. Please note you can only redeem in units of 1000 Rubies.
Terms and Conditions
- This promotion is by invitation only. If you are eligible for this promotion you will see it in your site notifications or Casino lobby. Unless invited, the Birthday Bonus will not be credited.
- This promotion is restricted to one customer per household, even if there is more than one computer retained at the address. The identity of a user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/debit card number, computer, and any other forms of identification which may be required.
- The casino may, at their sole discretion, limit the eligibility of customers to participate in this promotion, for any reason whatsoever without notice to the end users. No correspondence will be entered into. 32Red's decision will be considered final in the event of a dispute.
- The casino reserves the right to modify, alter, discontinue or terminate this promotion at any time for any reason whatsoever without notice to the end users, using reasonable efforts to provide such notice in advance. Red Rubies expire 90 days after you last played in the casino. Red Rubies that are not redeemed will be judged void and non-redeemable.
- Birthday Bonuses will be automatically awarded when a player logs into the casino on his/her birthday. Players must contact player support before starting to play if they do not wish to play the Birthday Bonus.
- Red Rubies redeemed for casino credits will be credited to a player's Bonus Balance and are subject to our bonus terms and playthrough requirements before being withdrawn. Click here for details. This rule does not apply to Club Rouge members.
Last updated: 18th November 2014. 11:00 GMT