Red Ruby Rewards
From the first bet you make at 32Red Casino, you will start earning Red Ruby Rewards and you can redeem your points for casino chips!
How Red Rubies work...
Depending on your choice of casino game, your cumulative stake will be calculated and you will be rewarded with Red Rubies automatically. Every 1,000 Red Rubies can be redeemed for 10 casino chips!
How to redeem your Red Rubies...
Redeeming your Rubies is easy. If you are on a PC, just login and look for the ruby icon in the top right of the page or click on the "R" icon at the top of each casino game. On your mobile, you can redeem rubies by logging in and tapping on the icon in the top left of the screen to open the menu. Please note you can only redeem in units of 1000 Rubies.
Oh... and there's more! Eligible players will get a special Birthday Bonus from 32Red. They simply need to log in on their birthday.
- This promotion is by invitation only. If you are eligible for this promotion you will see it in your site notifications or Casino lobby.
- This promotion is restricted to one customer per household, even if there is more than one computer retained at the address. The identity of a user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/debit card number, computer, and any other forms of identification which may be required.
- The casino may, at their sole discretion, limit the eligibility of customers to participate in this promotion, for any reason whatsoever without notice to the end users. No correspondence will be entered into. 32Red's decision will be considered final in the event of a dispute.
- The casino reserves the right to modify, alter, discontinue or terminate this promotion at any time for any reason whatsoever without notice to the end users, using reasonable efforts to provide such notice in advance.
- Red Rubies expire 90 days after you last played in the casino. Red Rubies that are not redeemed will be judged void and non-redeemable.
- To qualify for Birthday Bonus, a player must be an active, depositing player. An active, depositing player is defined as a player who has made a deposit and placed a bet within 90 days before their birthday.
- Birthday Bonuses will be automatically awarded when an eligible player logs into the casino on his/her birthday. Players must contact player support before starting to play if they do not wish to play the Birthday Bonus.
- Red Rubies redeemed for casino credits will be credited to a player's Bonus Balance and are subject to our bonus terms and playthrough requirements before being withdrawn. Click here for details. This rule does not apply to Club Rouge members.
Last updated: 7th June 2022
Standard Promotional Terms and Conditions
These Promotion Terms and Conditions including any applicable instructions on www.32red.com apply to all 32Red promotions. By entering you accept and agree to be bound by these Promotion Terms. In addition, 32Red’s Terms and Conditions and Rule Books also apply (available at www.32red.com). In the event of any difference between these Promotion Terms and the Standard Terms, these Promotion Terms will prevail.
- This bonus, offer or promotion (“Promotion”) is available to individuals aged 18 years and over who have fully registered as customers of 32Red.
- No employees of 32Red and its affiliated companies, or family members of employees and affiliated companies, may take part in Promotions.
- Unless confirmed otherwise by 32Red in writing: (i) Promotions are available once only to any registered account, which shall mean no more than one bonus per user, IP address, computer device, family, residential address, telephone number, credit or debit card and/ or e-payment account, e-mail address, and environments where computers are shared (university, fraternity, school, public library, workplace, etc.); and (ii) Promotions cannot be used in conjunction with, or to qualify for, any other 32Red promotional offer.
- 32Red reserves the right acting reasonably and without prior notice and in accordance with its eligibility requirements, bonus abuse policy and internal trading risk policy to:
- withhold, restrict or cancel this Promotion from individual account holders; and
- reclaim any bonus funds, enhanced payments or winnings from bonus funds.
- Promotional offers are intended to enhance a player’s enjoyment of the games and any attempts to manipulate or abuse a bonus or abuse the spirit of this promotion will not be tolerated and may lead to forfeiture or blocking of any points, bonuses, prizes and/ or winnings under a promotion as well as an immediate exclusion from the promotion and future 32Red promotions and/ or closing of the account. 32Red considers the following play to be in breach of this term:
- Betting more than 30% of the initial bonus amount in any one game round (i.e. slot/ roulette spin, blackjack hand etc.) until wagering requirements have been met. For example, a £100 deposit bonus = £30 maximum bet per game.
- Betting more than £15 per spin on slots while using bonus funds.
- Using one type of game to build a balance (e.g. large bets on a single number at roulette) then switching to another (e.g. slots) for the purpose of meeting wagering requirements.
- Exploiting promotions by placing bets or wagers where there is no or limited risk of loss to the customer, other than where the absence of risk is a key part of the promotion. By way of example and without limitation using low risk methods such as wagering both Red and Black in Roulette, wagering both Player and Banker in Baccarat, covering more than 70% of outcomes (e.g. 26 or more numbers on a Roulette table).
- Playing a game that has collectable features (including, by way of example and without limitation, sticky wilds (Scarab) or a progress bar (dynamite riches megaways), building collectable features using bonus funds and, subsequently (after discharging a related wagering requirement), depositing real funds and playing the game again to release the collectable features as cash.
- Except as outlined in these Promotional Terms, amendments to Promotions will not be made after you are opted in, unless you accept any such amendments.
- 32Red may, at any time, make minor amendments to this Promotion to correct typographical errors or to improve on clarity or customer experience and may cancel this Promotion for legal or regulatory reasons.
- Unless otherwise specified in writing, in the event that you are required to travel to take part in any event, you are responsible for making all your own arrangements (including insurance).
- 32Red accepts no responsibility whatsoever for system or connection problems that might affect any end user during any of these Promotions.
- 32Red’s decisions in respect of any matter(s) concerning a Promotion are final, subject always to your right to refer a decision to 32Red’s complaints policy as described in the Standard Terms.
- This Promotion is operated by 32Red Limited a company registered in Gibraltar with its registered office address at Sovereign Place, 117 Main Street, Gibraltar, GX11 1AA, Gibraltar.