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Zero My Hero Terms and Conditions
- The Zero My Hero promotion is only open to players invited by email or onsite notifications. Unless invited, Casino Bonuses will not be credited even if a player has opted into the promotion and qualified.
- This promotion is available to eligible players who opt in from 00:01 (UK Time) Sunday 22nd December until 23:59 (UK Time) Sunday 22nd December 2019.
- Player’s bets will be refunded in Casino Bonuses, up to £/€/$10 per qualifying spin, if the ball lands on 0 and the player hasn't placed a bet on 0 for that spin, or if that spin doesn't produce a payout. See examples a and b listed below.
- This offer will be capped at a maximum of £/€/$50 Casino Bonus, during the 24-hour period of this specific promotion. See example C listed below.
- To qualify for the Bonus-back, a minimum stake of £/€/$5 must be placed on any of the 32Red Live Roulette tables (except Double Ball and American Roulette).
- All Casino Bonuses will be paid out the following day before 17:01 (UK Time). In the unlikely event of a technical issue, please allow up to 48 hours for Casino Bonuses to be credited. Any unused bonuses will expire after 7 days.
- Non-GBP players will receive the equivalent amounts in their chosen account currency.
- Guest or practice play does not contribute.
- The wagering requirement related to this offer is 30x.This playthrough will need to be met before the Bonus can be withdrawn. Different games contribute different amounts to the playthrough requirements. Click here to find out the different contributions per game type. Members of Club Rouge, click here. While completing playthrough you may withdraw any Cash Balance at any time, however by withdrawing your Cash Balance, any remaining Bonus Balance will be forfeited.
- The casino reserves the right to withhold prizes from any player who uses low risk betting to gain an advantage during this promotion. For example, betting on both Red and Black on the roulette wheel or covering more than 67% of the 37 unique number spots on the table.
- This promotion is restricted to one Casino Bonus credit per player per household, even if there is more than one computer retained at the address. The identity of a user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/debit card number, computer, and any other forms of identification which may be required.
- Player accounts can only be credited when active, in the event of a customer account being closed for any reason whatsoever, we reserve the right to withhold any prize, until the matter is resolved. Should the account remain closed, the player will not be entitled to claim any prize.
- Standard 32Red Terms and Conditions apply at all times.
*Example A): A player places bets totalling £/€/$5.50 on numbers 4, 12, 20, 21 and 32 and the ball lands on 0 – the £/€/$5.50 will be refunded in Casino Bonus the following day. *Example B): A player places £/€/$1 on 0, £/€/$20 on 32, £/€/$20 on 16 and £/€/$1 on 3 - and the ball lands on 0, no Casino Bonus will be given as the player won betting on 0. *Example C): A player places 6 individual £/€/$10 bets on 1, 4, 12, 20, 25 and 32 and the ball lands on 0 each time. A total Casino Bonus of £/€/$50 maximum will be credited the following day.
For the avoidance of doubt, Casino Bonuses will only be credited if player places qualifying losing spin. A losing spin is defined as a spin that produces a zero payout, not stake minus payout.
Last updated: 19th December 2019, 10:30 GMT+1